What is stormalert.me?
stormalert.me is a live SMS weather notification service direct to your mobile phone. You are alerted the instant a severe storms warning is issued by the Australian Bureau of Meteorology. This gives you the opportunity to prepare for any imminent storm dangers, such as hail, thunderstorm and flooding.

Who uses stormalert.me?
stormalert.me is used by a wide range of customers:

- Householders
- Storm enthusiasts
- Small and large business
- Local and state government
- Emergency services

What are Severe Storm Warnings?
Severe storm warnings relate to thunderstorms that are expected to produce dangerous or damaging conditions, which include land gales, squalls and flash-flooding. stormalert.me will alert you of these events.

What is a Severe Storm Notification?
A severe storm notification is a SMS message sent by stormalert.me to your mobile phone via SMS.
These alerts are consistent with the warnings issued by the Australian Bureau of Meteorology.

What land areas will stormalert.me monitor?
stormalert.me is available for customers in the following capital cities:
Sydney, Melbourne, Brisbane, Perth, Adelaide, Hobart and Darwin

How do you signup for the service?
To signup and register visit signup or click 'Signup & Registration' from the menu above.

How much does the service cost?
Please refer to Pricing.

What payment methods are available?
We accept Visa and MasterCard. For other alternative payment options, please contact us.

How can I cancel this service?
The easiest way to cancel the service is login to the members section and click 'cancel account'.

Do you have a refund policy?
Yes. We are happy to refund within 7 days of the initial registration date.
Please refer to the Terms and Conditions.

How frequent are the notifications?
Severe weather warnings are issued when severe weather is expected to affect land-based communities within 6-12 hours. Thunderstorm warnings are only issued when there is strong evidence of a severe thunderstorm, and it is expected to persist.

What happens to Severe Storm Warning Cancellations?
Cancellations issued by the Bureau of Meteorology will not be sent to you. Should a severe weather warning be re-issued then you will receive a new notification by SMS.

How long does it take to receive the SMS notification?
Once we receive the severe weather warning, you will receive an SMS.
Over 99.7% of all our SMS messages are delivered within 30 seconds.

What mobile phones and carriers are supported?
We support all major mobile telephone carriers (i.e. Optus, Telstra, Orange, 3 Mobile, Virgin Mobile and Vodafone) and phones with SMS functionality. We also support a wide range of international carriers.
Please contact us for more information.